Recovery diagnosis

Build a clear record before you take the next step.

1Platform
2Problem
3Account type
4Actions tried
5Useful detail

Private case access

Do not include passwords, verification codes, recovery keys, or identity documents.

Back to AIARAFree guided intake

Step 1 / 5

Choose a platform

Start with the service involved. We will use this to narrow the official routes that may apply.

Which platform needs attention?

LinkedInProfessional identity and networkFacebook, Instagram, and MetaPersonal, creator, and business accountsYouTubeChannel connected to a Google accountGoogle and GmailGoogle Account sign-in and recovery

What is closest to the problem?

Account restricted or disabledAccount was hackedCannot sign inSign-in email is unavailableIdentity verification failedAppeal was rejectedOfficial form shows an errorSomething else

What kind of account is this?

Business owner or advertiserContent creatorProfessional or job seekerMarketing agencyPersonal account

What is the current state of the official step?

Not startedAttemptedCompletedFailedWaiting for platformNot applicable

Add the detail that controls this route

Only the questions relevant to the path you selected are shown. Leave an answer unknown rather than guessing.

Can you access the sign-in email?Is a recovery method still available?What happened with identity verification?What is the previous appeal status?Did an official form show an error?What is restricted?

Describe the issue and any exact official error message (optional)

Keep it factual. Do not include sensitive credentials.0 / 5,000

Your case is protected by a browser-held access token. There is no account sign-up in this first release.

AAIARA

Independent guidance for official account recovery paths. AIARA cannot guarantee access or a platform decision.

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We never request passwords, verification codes, recovery keys, or identity documents.